A nasty “nasty” email

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A nasty “nasty” email

THIS is the wording from one of the most powerful emails that we send. It’s the VERY LAST one we send for our clients to show that they really mean business. If debtors are going to respond, they WILL respond to this one. IMPORTANT: It only works as long as the debtor has been ‘softened’ up by earlier polite and professionally worded reminders. See the Three Principles.

Andrew,
Recovery of payment for the attached fee has now been handed to me.
Records show that
* The unpaid balance for this April invoice is $2,712.34.
* You have not been able to reply to any of our previous emails or to any text messages left for you.
We can now only assume that you have chosen to ignore this matter. That, of course, is quite unacceptable.
What now?
* This is the one and only email I will be sending you.
* You will also receive a final text message later today.
Allow me to be quite clear.
If this account is not settled in full or you have not contacted us by 2.00pm of Wednesday, 25 October,
it is our intention to start formal proceedings against you to recover payment. This will incur additional costs for which may also become liable if our case against you is successful. Judgement may also be noted on the public record which may affect your ability to obtain credit in the future. I now leave the future course of this matter entirely in your hands.

Click on the image below to see the science behind the wording.

By | 2017-10-19T05:34:04+00:00 October 19th, 2017|Uncategorized|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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