I’ll call you tomorrow

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I’ll call you tomorrow

If YOU had an overdue account you probably WOULDN’T want to talk to your creditor about it would you? So, a face-to-face discussion or phone call would be your least preferred options.

From the Creditors point of view though, there are several ways to follow up an overdue account. The graph here looks at the main ones.

They are …

Emails

Fastest, Cheapest. But easily ignored.

Letters

Too slow – too expensive but still VERY “attention getting”.

Text Messages

Cheap, easy to send and DO get attention.

Personal visits (House Calls)

* VERY time consuming to do one, and
* VERY confrontational, making them an impractical option in most instances.

Telephone calls

Reasonably cheap, certainly DO get attention BUT take time and effort, require a certain skill set so not normally the best way until absolutely necessary.

But there’s another option

Not often used, that
1 is EXTREMELY effective
2 cost effective (uses an email or a text message)
3 plays on that fact that debtors do NOT want to receive a phone call about an unpaid account, and that is …

Tell them you’re going to call – IN ADVANCE.


To explain further, see these similar blog posts …

oh no! they’re going to phone

People Do NOT Like To Be Phoned, so …

By | 2018-08-30T22:03:45+00:00 August 30th, 2018|Uncategorized|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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