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new no: 07 3041 3289
+ 61 7 3105 7470
National Wholesale Distributor
Chain of Department Stores
12 partner accounting firm
Country Accountancy Practice
Small Legal Practice
After two terms almost all parents were paying fees within 2 weeks of the due date.
Those parents that could not pay on time contacted the owners to advise why and when payment would be made.
Almost no extra work was required by the owners or their staff to achieve these results.
New business opened only for 3 month.
Parents not paying fees within terms.
Severe cash-flow strain on the new owners.
Owners did not want to offend parents by asking for account payments.
No working system in place to control accounts.
No time to do so even if there had been.
Owners did not want to phone, write or speak to parents about unpaid accounts nor did they want anyone else to do so for them.
This is what we did …
We Need to Talk About auto-text.
3 ways to improve YOUR collection “results”.
“You said you would … “
Spot The Techniques …
When You’ve Just “Had Enough”
About Michael Todd
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