Chase the wrong person on purpose.

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Chase the wrong person on purpose.

sometimes it's good to get the wrong personYou’ve had a hard day. You get home and walk in the front door. Joy. Calm. Peace. You change. Your wife calls out, “Oh Honey, the accountants called today and left a message for you to call back. They asked if you can call them back tomorrow“. (Note: No details of why they were calling was left with the wife – but YOU know why they called – you haven’t paid their bill yet.)

Next day. You get to work. “Oh John. The accountants called and asked you to call back. Don’t know why they called us in Sales. They asked if you can call them back later today“. (Note: No details of why they were calling was left with the person in Sales – but YOU know why they called – you haven’t paid their bill yet.)

Later that day. You get a text message on your mobile, “Please call when free – ABC Accountants – phone 07 1234 5678“. (Note: No more details in the text message – but YOU know why it was sent – you haven’t paid their bill yet.)

Has the debtor got a Fax machine, Receptionist, Business Partner, Office Manager – YOU get the idea. Timing of course, is everything. You don’t want to harass the debtor but you DO want to be HARD TO IGNORE. As always, start collecting gently, then increase pressure by reducing the time between your collection actions.

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By | 2017-07-13T08:51:39+00:00 March 16th, 2015|Uncategorized|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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