Believe me … collection stickers don’t work!

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Believe me … collection stickers don’t work!

chasing slow debtors using STICKERS! puh-lease!!Puh-lease!! Would a sticker like this one get you to pay an overdue account? Collection stickers are just the lazy man’s way of getting attention to an overdue account. They don’t work.

(If you find that they work for you, then, please, continue to use them. But they have absolutely no emotional impact on the debtor, so they don’t normally work. I mean, would they affect you?)

A short hand-written note in red ink on the statement (or a copy of the invoice), however,
does have an emotional impact on debtors. Especially if it’s been written by someone that does know the customer personally. It means that someone has taken the trouble to write on your statement. It’s personal. A simple phrase such as “Please contact me on receipt of this statement” is all that’s needed. Much, much more effective if you do have to use statements.

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I saw a very funny collection sticker a while ago. It was so funny that the Partner in the Patent Attorney firm I was consulting to showed it to me. Then he took it home to show his wife.

We never saw it again!
Did it work?………………………………………Nope.
Would a hand-written note on the statement have been taken home?……………………Nope
Would the one with a hand-written note on the statement be sent down to the Patent Attorneys Head Office for payment?………………………Probably

 

Certainly worth considering, don’t you think?

By | 2017-09-20T13:05:28+00:00 March 6th, 2009|miscellaneous|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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