Don’t you agree?

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Don’t you agree?

don't you agree?“… great. That payment arrangement’s ok with us so, if you’re ok with it too, then everyone’s happy. Don’t you agree?”

Regardless of what’s being said to you, if the person speaking to you ends with those words, the natural tendency for all of us is to say “Yes”. Don’t you agree?

Whether you just said Yes or No to my question at the end of that last paragraph is irrelevant; behavior analysis and cognitive psychology suggests that it feels much more comfortable and natural for us to say “yes” than to disagree and say “no” when asked something using those three words. Don’t You Agree? (did you just say “yes” again perhaps?)

So, whenever you’re seeking compliance or agreement with anyone (such as a slow paying client) use those words. My wife often uses them (when she knows I’m not really listening) and I’m told (often days later) that I agreed when we spoke about …. ??????. Gasp.

By | 2017-07-13T08:51:41+00:00 March 25th, 2011|telephone|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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