* We have adopted the processes from previous workshops I have attended and our debtors outstanding’s at the end of Term 1 are probably at a record low!
* The collection rate of the college went from 79% to now 106% by the start of this year!!
* This was without doubt the most practical seminar I’ve attended. You understood the industry we work in and were able to give us a good foundation to understand the mindset of these parents … and gave us resources that have been used before to give results. I came away with much more than I ever expected. Thank you so much.
* Results have been outstanding – only 5% unpaid after Term 3.
* Over a period of six months our overdues reduced considerably.
* We have sent all our collection Staff over the last few years – I oversee the Accounts Receivable department & I did a session & each time we get someone new we send them along – it’s the most practical training we have ever received. Thanks.
* Plans and ideas to really put to work. Great ideas. Definite plan of attack.
* … have had some great results using your techniques and letter templates.
* Made improvements and still making improvements.
* Very well presented, informative and useful information which will be put into our system.
* Easy to comprehend, well presented, helpful ideas, and good content.
* I am hoping to get a new staff member to your workshop. I found it invaluable.
* I would like to let you know how helpful the workshop, letter templates, online information etc. has been.
* … I’ve been to several workshops recently on varying topics and I must admit, prior to Friday, I had stereotyped the whole Debit/Credit management workshop thing as boring and mind numbing … Boy did I have a pleasant surprise. Thanks again for a really informative and enjoyable day.
* … I thoroughly enjoyed the MasterClass. Results have been really good so far on those that I’ve made contact with. Only a few that are now ignoring me. Guess there will always be some of those though.
* Thanks again for your amazing course. Well worth the time and money!
* … Once again please pass on my congratulations to a great workshop, attended one a couple of years ago and it was good to see that we are on the right track.
* I was looking for renewed enthusiasm from the workshop and I am pleased to say I have it!
* A very complete seminar on fee recovery, very easily adaptable to our situation.
* Enjoyable, very relevant to our situation.
* Well presented – entertaining as well as informative. The time flew.
* A most stimulating and informative seminar. I left with lots of ideas to put in place when I get back to school.
* Congratulations on a very clear and well set out presentation. I appreciated it very much.
* The humour made the time more enjoyable and retained interest in the information being conveyed.