You’re the debtor. You haven’t paid the accountants bill. They’ve written to you a couple of times already. They’ve even tried phoning. You haven’t replied to their messages. You get home. Your wife calls out “There’s a letter from the Accountants on your desk Honey.”
How do you feel?
With that sinking feeling, you collapse into an armchair, look at the firms logo on the embossed envelope and then open it. Slowly.
I’d like to invite both you and Marion to attend the firms Christmas Party this year … and so on.
Joy. Relief. It wasn’t about the unpaid account after all! Yet both you and your wife thought it was. This ‘sneaky’ collection technique really works. And the letter wasn’t even sent by the Accounts Department people. It could have come from the Partner who does your work. I wonder if we have ever used this as an “on purpose” tactic. You betcha.