We sent out 45 emails on Saturday last weekend, and today, Tuesday, 5.00pm, 28 of them have responded. Save time and try this neat little “trick” to get debtors to contact you rather than you having to chase them.
If YOU owed money to someone, would you rather that they write to you or phone you? MOST people will do almost anything NOT to have to talk about money owed, so, following along the lines of “Speak the Good News, Write the Bad News” try this technique.
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This is what we sent…
Dear Sirs,
We refer to previous reminders regarding the following:-
Invoice for: ABC Services Pty Ltd
Invoice No: 104256
Amount: $6,600.00
We will call you next week to see if we can be of any help, or to attend to any queries that you may have, as payment has now fallen well outside of our normal credit facility and we are unsure why. If payment has recently been sent, thank you for doing so and please accept our apologies for this reminder.
Regards,
Michael Todd.
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The reminder before this (sent a week earlier) had said …
Dear Sirs,
The amount in our last email (below) was for a July balance. Please advise when you hope to be forwarding the amount due or let me know if you have any queries that I can help you with.
Regards,
Michael Todd.
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And the reminder before that (which was the first of this series) had said …
Dear Sirs,
Invoice for: ABC Services Pty Ltd
Invoice No: 104256
Amount: $6,600.00
According to our records, the above amount appears to be outstanding. If payment has been made, thank you. If it hasn’t, please organise for settlement in the near future. Please contact me if you have any queries or if I can be of any assistance.
Kind Regards,
Michael Todd
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