semantics are everything

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semantics are everything

think very carefully before you speak.The words you use to express yourself say more about you than you think. In fact, your vocabulary and the use of appropriate words say more about you than the message you are trying communicate. You are judged by the words you use. When you are chasing slow payers it is not only important to use the “right” words and language – it is essential. This 7-minute YouTube clip explains just how powerful they can be.

Enjoy.

By | 2018-11-06T06:19:19+00:00 February 16th, 2009|miscellaneous|0 Comments

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Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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