sometimes you just HAVE to get tough

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sometimes you just HAVE to get tough

The wording in this “last chance” letter is EXTREMELY effective.

To be most effective …
1   Send it Registered Mail and
2   Send it as a pdf attachment in an email which simply says
The attached file is self-explanatory

Say nothing else. (curiosity – it’ll make sure that the attachment IS opened.)
The language used is also very “matter of fact” which has much more impact than anything perceived to be “heavy”.

It’s also effective for these other factors in play …

Dear Mr Jones,

Account records indicate that ..
* There is a balance of $1,200 outstanding to the practice. (Invoice No: 17360, dated 11/09/2012)
* Several reminders have been sent to you and phone messages left.
* You have not responded to any.

This letter has been sent to you by Registered Mail so that we can be sure that you receive one final opportunity to settle the amount due before legal proceedings get underway. If you decide not to respond to this letter that will be the only alternative left to us. And that is what will be done.

Please be quite clear that if the balance remains unpaid and we have not heard from you by 2.00pm of Thursday, 13 December we will instruct our solicitors to start proceedings on our behalf without any further notice to you.

This will incur additional costs (process server charges, legal costs, interest …) for which you may also become liable, as well as judgment against you being noted on the public record which will affect your ability to obtain credit for a period of up to five (5) years.

Please be assured that your responsibility to pay your debt will not go away by ignoring this letter. I now leave the future course of this matter entirely up to you.

By | 2017-08-30T05:09:58+00:00 December 7th, 2012|wording|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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