This email collected $197,000!

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This email collected $197,000!

the power of the non-specific threat* The debt was $197,000.
* It was for three invoices.
* The creditor is an accounting firm.
* The debtor was a national, very large legal practice.
* Trading terms are that payment becomes due fourteen (14) days from date of issue.
* The Partner was initially reluctant to release the account for follow up.
* “Normal” collection reminders hadn’t worked when eventually released.
* The wording below did. (The solicitors paid in full 5 days later.)

Dear Robert,
I refer to the three invoices attached. Can you help?
You advised me on 18 July (see below) that “invoices are being processed”. I accepted that commitment, but
· That is now almost one month ago,
· The oldest invoice is six months old and
· Records indicate that we have not been able to get in touch with you since.
As offered in my first email to you, if there are any queries regarding their content, the quantum or anything else that prevents their immediate settlement, please let me know so that I may address them straight away for you. If not, it is now important that payment for all three is made.
I will call you on Monday next week and trust that you will take my call. The Partners here are insisting that this is finalised within the next ten (10) days in the absence of any queries.
Until we speak next week,

Click on the image below to see the science behind the wording.

Another Case Study using a similar approach.

By | 2017-10-06T07:27:11+00:00 September 28th, 2017|Uncategorized|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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