the importance of your attitude

Home/miscellaneous/the importance of your attitude

the importance of your attitude

Human Nature. When you feel that someone’s been intentionally mean to you, it’s natural to want to retaliate.
That’s why, when you’re chasing slow payers you have to be EXTRA, extra careful with the words that you use and the attitude that you show. This delightful true story regarding exams at Cambridge University illustrates the point well. 

During an examination one day a bright young student popped up and asked the proctor to bring him Cakes and Ale. The following dialog ensued:


Proctor: I BEG your pardon?
Student: Sir, I request that you bring me Cakes and Ale.
Proctor: Sorry, no.
Student: Sir, I really must insist. I request and require that you bring me Cakes and Ale.

 

At this point, the student produced a copy of the 400 year old Laws of Cambridge, written in Latin and still nominally in effect, and pointed to the section which read (rough translation from the Latin):

Gentlemen sitting examinations may
request and require Cakes and Ale.”
Pepsi and hamburgers were judged the modern equivalent, and the student sat there, writing his examination and happily slurping away.


Three weeks later the student was fined five pounds
for not wearing a sword to the examination!!

click here for another example.

By | 2017-07-26T05:38:50+00:00 June 28th, 2013|miscellaneous|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

Leave A Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.