* State The Facts,
* Use Bullet Points and
* Keep Your “Threat” Vague
it makes your email or letter easier to read and is generally more successful in eliciting payments from or at least some sort of response from a debtor.
We frequently use similar wording as in the email below as it
* uses all those points mentioned,
* is polite and
* to the point.
Dear Mr Smith,
I refer to the following two matters, previous email reminders sent and phone messages left.
1. these invoices were raised in May,
2. our credit facility only offers 14-day payment terms,
3. payment of these fees will be 90days overdue next week
recovery of these accounts has now been given to me.
If there is
* something preventing you from settling these invoices in the near future,
* something that you need from us, or
* you would like to organise to “pay off’ this debt,
please let us know.
But, if none of the above apply, we do not hear from you by the end of next week and they remain unpaid I will be obliged to revert to policy. I trust that that will not become necessary.