Never Say Die … until you absolutely HAVE to.
Small unpaid account. Long overdue. You've emailed, written snail-mail letters, phoned and left messages to chase up payment. All to no avail. Complete silence and lack of response. What now? The two main options people [...]
A nasty “nasty” email
THIS is the wording from one of the most powerful emails that we send. It's the VERY LAST one we send for our clients to show that they really mean business. If debtors are going [...]
This email collected $197,000!
* The debt was $197,000. * It was for three invoices. * The creditor is an accounting firm. * The debtor was a national, very large legal practice. * Trading terms are that payment becomes [...]
Pay up or I’ll … ??
What can you do when you want a debtor to pay but you DON’T want to threaten legal action? Ever been there? If so, try this. Send a “no real threat” threat email. Threaten the [...]
This system collected TOO MUCH money …
BACKGROUNDOrthodontic Practice. 8 branches. Most parents chose to pay monthly. They were sent a monthly coupon book.Of course, many parents forgot or "overlooked" their payments so Fiona (Receptionist at Head Office) had to chase up [...]
Get your iPhone to READ ANYTHING aloud to you
This is NOT one of our normal posts (it’s got NOTHING to do with account collections!) but there’s a little used function on the iPhone that lets you listen to anything displayed on your screen. [...]
