We Need to Talk About auto-text. It’s a Game Changer. At one of our clients, for example, when we type “audaud” it produces THIS wording …
During a recent audit of our accounts it was pointed out that Invoice 1234 ($352.00) appears to remain outstanding.
As we are not aware of any queries and this balance is considerably overdue would you please now
* organise for its settlement by return mail or
* contact me personally
if there is anything that I can help with.
It’s the wording we use for very old (and normally small) accounts that have not been actioned for a while.
Note the wording. It’s non-confrontational and someone else, not the author of the email, pointed out that the invoice “appears’ to be unpaid!
The only ‘variables’ are the salutation, invoice number and amount. Quick. Easy. Done. Next?
Use your computers auto-text feature to generate “standard” reminders – VERY quickly.