“You said you would … “

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“You said you would … “

They said they’d pay.  They didn’t.  They’re a valuable client.  Try the wording below – it plays on their conscience.

Dear SALUTATION,

I refer to our last phone conversation where you advised that you would PUT ‘PROMISE’ HERE.
Records indicate that no payment has yet been received. 

The arrangement made was made to provide you with some assistance and in good faith.
We trust it was not made in error and look forward to settlement of the balance due as discussed.

This earlier post explains WHY it works so well.

By | 2019-12-04T02:09:03+00:00 December 4th, 2019|Uncategorized|0 Comments

About the Author:

Have you ever wondered why a client does business with you and then ignores your invoice like they had no intention of paying it in the first place or they treat you like their own personal line of credit, leaving YOU dangling, waiting months for their payment? Unfortunately this situation is all too common and can even be puzzling for the most experienced business owner. If you’ve ever had to handle outstanding accounts or you are just so over non-payers, then we can help. Real-world skills, solutions, tips & strategies to get more accounts paid on time, and, most importantly, how to maintain customer goodwill while keeping YOUR cash flow in the positive. You will find the blog posts helpful but to get real results, contact us by using any of the forms on this site, by email or by phone. I’ve been involved in the management of accounts for over 30 years, heard every excuse in the book, can spot a non-payer at 20 paces. Finance Companies in the 70s (systematic, tough), professional firms in the 80s (no systems, too gentle) and, since then, just about every other sort of business you can think of. I’ve written books on the topic, spoken all over the place about it and the blog in this website is my way of “giving back”. I hope you find it helpful.

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